Forward. Together.

Practical business improvement, powered by partnership.

WHAT WE DO

People-led improvement. Practical tools. Sustainable results.

Operational Excellence Assessments

Operational Excellence Assessments provide a clear-eyed view of your systems, processes, and culture - benchmarking performance and uncovering practical opportunities for visual alignment, hands-on improvement, and sustained excellence.

Corporate Training & Development

Authorised trainer across business-critical disciplines — including Lean Six Sigma (Yellow, Green & Black Belt), TOGAF, Agile PMv3, APMG Change Management, and more.

Change
Management

Structured Change Management using proven methodologies and stakeholder analysis techniques.

People & Organisational Culture Audits

Uncover the hidden dynamics shaping team performance, engagement, and alignment offering clear, actionable insights to strengthen organisational culture.

Business Improvement Roadmaps

Business Improvement Roadmaps chart a clear, staged path to operational excellence — aligning strategy with action through visual planning, practical milestones, and hands-on engagement that builds capability at every step.

Workshop Design and Facilitation

Workshop Design and Facilitation transforms ideas into impact, crafting engaging, purpose-driven sessions that energise teams, spark insight, and drive practical outcomes through visual storytelling, hands-on activities, and adult learning methods.

WHY WORK WITH US

Improvement sticks when people own it.
That’s why we build capability - not dependency.

We work alongside teams, not over them

We tailor every engagement to fit our client's context and readiness

We apply structured methods that drive clarity, ownership and results

We focus on outcomes that are practical, scalable and sustainable.

CLIENT STORIES

Real relationships. Real results.

Carmen’s combination of creative, out-of-the-box thinking with a strong grounding in operational practicality and efficiency sets her apart. She brings fresh perspectives while never losing sight of the real-world execution required to make ideas successful. I wholeheartedly recommend Carmen, engaging her expertise will be one of the best decisions you can make.

Manager, Fortescue Metals Group

Our amazing instructor Carmen, did her utmost every day to engage the students in our Lean Six Sigma class. Whenever a roadblock was presented she did her best to overcome the challenges faced, I don't think Carmen could have done anything better in her delivery. She actively engaged both physical and virtual students, encouraged participation and provided quality leadership throughout the course.

Corporate Student, QLD TAFE

CLIENTS

Brands That Have Trusted Our Work

ABOUT CARMEN

Meet the founder.

From hospitality floors to boardroom strategy, Carmen’s 31+ year career has been built on clarity, empathy, and action.

Now as owner and Principal Improvement Coach of Strait Forward Solutions, she partners with businesses to unlock practical improvement—always with people at the centre. A Sydney to Hobart sailor and catamaran builder, Carmen knows the power of direction, teamwork, resilience and momentum.